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Alamo Rent-A-Car - RDU


1001 Rental Car Dr
Raleigh, NC 27623
Phone: (844) 370-3980
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Google Reviews

Photo of Frances Longshore Frances Longshore
Jul 30, 2019 5

Great service. Pleasant attitudes. Got a small SUV for the price of a full size. Didn't expect that, but it made my entire vacation driving experience fun.

Photo of Kim Cobain Kim Cobain
Jul 23, 2019 5

Super friendly and customer service oriented staff! I wanted a particular car, and they went out of their way to get it for me. Price was FANTASTIC and the car was NEW and fun to drive. Could NOT ask for better from a car rental facility! Thank you again!

Photo of Sammy Mills Sammy Mills
Sep 4, 2019 5

The best car rental experience I’ve had. Everyone was helpful and kind, they got us in and out quickly and didn’t try to push any upgrades. Will definitely rent from Alamo again.

Photo of Paul Proctor Paul Proctor
Aug 29, 2019 4

Service was quick not so much friendly welcoming,but professional. Head attendant looked quickly for the class of car we reserved and swiftly moved to an upgrade with no charge. Just a blessing

Photo of Shanta Addison Shanta Addison
Oct 2, 2019 3

I've rented with Alamo a few times but this experience wasn't as pleasant as the other times. I was able to pick my vehicle (nice!) but when I got home, the "Maintenance-Oil" light came on. I called and reported that the light was on and the service representative ensured me that I would receive a call that night in reference to my report. I was going out of town the same night and I didn't receive a call. I had to have my boyfriend check the oil to make sure it was safe for me to drive as I had already been running behind schedule to get to my destination. The return process was quick but the staff was rude and told me to get on the shuttle to get back to the Alamo office. I asked because it didn't sound right (but RDU is a large airport) and the lot person replied "like I said, you have to take the shuttle." Turned out that I didn't need to be on the shuttle (and I should have went with my instinct) so I had to ask the driver to let me off before he left the lot. Very different experience from any other time I've rented with Alamo.

Photo of Melissa F Melissa F
Nov 12, 2019 3

Check in was quick, however I was told to go a kiosk that wasn't there. Then I had to find someone to get me a car and it took another 15 minutes if waiting before a vehicle was brought out for me. Very slow process. Returning the vehicle was extremely quick and easy. Very efficient return procedure.

Photo of Connie Anderson Ozer Connie Anderson Ozer
Oct 30, 2019 5

Alamo very kindly helped us with our reservation when we were delayed 10 hours on our arrival into Raleigh-Durham. A very big pat on the back to the agent who assisted us early in the morning on October 12; I think his name was Jonathon. He was kind, patient and understanding. Our rental car was in excellent condition, and the return to Atlanta also went smoothly.

Photo of George Bearden George Bearden
Oct 26, 2019 5

I rented a car in Raleigh, NC using the COSTCO travel website. The car was ready on time an what we reserved. The cost was exactly what I had been quoted online. Checkout and checkin went smoothly. Even the shuttle bus drivers were friendly and helpful.

Photo of JL Clark JL Clark
Nov 19, 2019 5

Customer service was EXCELLENT! An agent stopped what he was doing to get me into my car as there was another lady in front of me. Everyone was super polite and serviced with a smile and positive words (noting the weather wasn't great that day, they were all cheerful including the person at the exit!). The car was also clean and perfect. Thank you.

Photo of Marty Whitson Marty Whitson
Nov 14, 2019 5

Used Alamo to rent a mid-size SUV from Raleigh, and dropped off in Charlotte. Great price and excellent service. Will use again.

Photo of Dan Shapiro Dan Shapiro
Dec 9, 2019 5

Alamo absolutely crushed it this reservation. Very fast check in. Zero wait for shuttle bus from airport to rental car and vice versa. Everything smooth and fast. Not understaffed at all. Definitely ideal for business travelers on tight time constraints.

Photo of Adam Hecht Adam Hecht
Dec 17, 2019 5

Mohammed at the RDU Alamo airport went above and beyond to be helpful. He was attentive, empathetic, and eager to please. I will use Alamo again, and he is a big reason for that. Not sure if you train your employees to be so helpful and empathetic. It may come naturally to him. Either way, well done!!!

Photo of Lee Posniack Lee Posniack
Jan 10, 2020 5

We booked through a third-party vendor but Alamo treated us right! The price was great, the car we had was clean and in great condition too. Unlike some other companies, the fees we were supposed to be charged were just that; there were no hidden additional charges.

Photo of Mark Rhodes Mark Rhodes
Feb 25, 2020 5

I come here every time I'm in Raleigh because of the people that work there. They are kind and respectful every time. Prices are fair too. Makes a big difference to have people who care about doing a good job. They're doing something right.

Photo of Stephen Daugherty Stephen Daugherty
Feb 27, 2020 5

First time using these folks....wow, great service! Booking on the the website was great, on-location staff was wonderful, vehicle was clean and gassed up. Lastly, the car return and follow up was awesome. Highly recommend.

Photo of Bob Brimmer Bob Brimmer
Mar 4, 2020 5

Superior experience with Alamo car rental! Both the pickup and drop off were easy and quick. Rented a SUV in NC and dropped in Vegas without the drop fee which another company had demanded. The vehicle was spotless and drove very well fully packed. I highly recommend Alamo and will return for my car rentals. Good service, reasonably priced.

Photo of Nick Morrow Nick Morrow
Mar 17, 2020 5

Alamo was amazing. First time renting a car from fort Myers to Raleigh. They were excellent in allowing me to reserve, modify, and finally book my trip. Will always pick Alamo first for my rental car needs. Extremely good prices as well! Even waived my young renters fee when I was chatting to the agent and told him I was in college. Highly recommend as someone who doesn’t write a lot of internet reviews.

Photo of Andy Potanin Andy Potanin
Apr 27, 2019 5

Great service and vehicles! But, why would you give us two keys yet bind them together for all eternity? Either way much better than Enterprise.

Photo of Ashley Jones Ashley Jones
May 26, 2020 5

I wish I could remember the name of the agent that helped me so he can get the recognition he deserves (name started with an L and worked for Enterprise but was cross covering the Alamo/National desk at midnight on May 23rd), because his customer service was outstanding. I'd had a long cross-country flight to attend my grandmother's funeral and he made the rental process as painless as possible. Best rental experience I've had thus far.

Photo of Maria Buonomo Maria Buonomo
Jun 26, 2020 5

Booked on-line and picked up a Ford Fusion at Raleigh Airport. Reps were very professional, friendly and all went very smoothly and easy. Shuttles were available and efficient. Highly recommend them.

Photo of Veronica Moss Veronica Moss
Jun 26, 2020 3

I was happy to rent from Alamo and best to prepay for my rental. What hit me hard was the fact that when I arrived at rental office, I was charged a addittional deposit. On the website it does not say nor indicate that a deposit will be required when picking up the vehicle. That was very disappointing 😕. Will I rent again. I'm not sure. That information needs to be shared and not be a surprise when a customer attempts to pick up the vehicle.

Photo of Carol Ellis Carol Ellis
Jul 1, 2020 5

Alamo is my first stop go to for all my car rental needs. Reserve on line, check in on line and the process at the agency is quick! I am in and out in minutes! Return is even easier!!!

Photo of Ellen Brown Ellen Brown
Jun 21, 2020 5

The staff was wonderful. I was traveling with someone that was disabled and they went over and above to help me with every need. Great place to rent a vehicle!

Photo of Denisse Denisse
Jun 18, 2019 4

It's difficult to give someone a 5 start, because it would have to exceed beyond expectations. But Alamo Rent a Car is very close to my heart. We have used this company twice, gotten to NC very late at night and the process has been smooth. No issues of any kind, the down payment has always come back on time. Never have they taken our money just because. Their prices have been fair to us. Prices have not changed when I arrive, rates are the same as shown online. I have had a great experience with Alamo. They take our Debit card and we always get to choose our vehicle. Thank you for your great service.

Photo of Dick Kloppel Dick Kloppel
May 29, 2019 5

Our flight arrived late and we weren't able to pick up our vehicle until after 1 AM. The Alamo shuttle met us at the terminal and the clerks were efficient, friendly, and helpful. We were in our vehicle in less than 5 minutes. The vehicle was absolutely in like-new condition. When we returned the vehicle at 4 AM, the service was equally fantastic and we were on our way to the terminal in the shuttle in less than 5 minutes. This, coupled with a terrific rental rate, is the reason we prefer Alamo for our vehicle rental needs.

Photo of Vanja Raduka Vanja Raduka
Jun 7, 2019 5

Alamo was so easy to use. They made my first experience renting a car great! I love their happy driver deal. The cars are quality and very clean. I will definitely be using Alamo again when renting a car in the future!

Photo of Yeshanth Jayakumar Yeshanth Jayakumar
Jun 11, 2019 5

I have used other car rentals at RDU and I have had by far the best experience with Alamo. The agents ensure you get to your car quick and there is no hassling you to make you sign up for more and more insurance. Will give them a shot again. If you have Costco membership, do check their rates with Alamo, you might be lucky.

Photo of Reyza Viloria Reyza Viloria
May 25, 2019 5

Second time That I rent a car with them not going anywhere anymore this time they make my trip possible cause literary. I try to rent with other company and they where unable to explain all the things you are going to need went you are planning to rent a car from them so I book online and went I got to the office I was unable to get a car. So went online and book a car with Alamo without any problem or asking for more stuff went I get there a hour later everything was ready. They gave me a brand new car for my trip with only two miles is was comfortable and easy the employee where really good and are there to help you get the car that is going to fit your needs.