Monday: 4:30 AM – 12:00 AM Tuesday: 4:30 AM – 12:30 AM Wednesday: 4:30 AM – 12:30 AM Thursday: 4:30 AM – 12:30 AM Friday: 4:30 AM – 12:30 AM Saturday: 4:30 AM – 12:30 AM Sunday: 4:30 AM – 12:30 AM
I cannot express enough my deep gratitude for being fast and polite both times when renting vehicles. However, the only downfall, I wanted to rent a Tahoe for the spouse to determine if she wanted to purchase one. I was not impress with the Ford Expedition Limited model. Five stars though...thanks.
John Altschuler
Aug 29, 2023
5
We had an excellent experience with Alamo at RDU. Ally, who got us our van was fun and helpful. Having recently dealt with Budget and Avis at RDU I can say the service is better at Alamo. The only problem I had was that we rented 2 cars and when I came in the next day to get the 2nd car I was not allowed to because I had already rented one the day earlier and you can't have 2 at once. This was frustrating but I do not think it was the fault of Alamo.
Karthi Muthukrishnan
Aug 29, 2023
4
Take it like 4.5 star. Lacking 0.5 just because their phones do not exist I think. It never worked. Does not matter what time of the day you call. Leaving that part, they are awesome. Online things were good. Easy check in and drop off. Good service too. I will use them in future.
Jane Jones
Jul 24, 2023
5
Pick up and drop off was smooth. Jesse at the drop off in PHL was terrific. Listened to our concerns of the car. He’s very personable, asked how our trip was, and made sure we knew how to catch the shuttle.
Olga Gudima
Jul 18, 2023
5
First they give me a car what smell as a pee. I told them and they change so quickly. I rent a luxury car. I got a Genesis GT70, 2022. The car was clean, new an comfortableto drive. Unlimited miles. I will use this company again.
Trish Foster
Jul 11, 2023
5
Great customer service (Jackie was friendly and helpful). Car was clean and comfortable, almost new. Shuttle from airport only took a few minutes to get to Alamo and quick service to get our car. Return was simple and shuttle back to airport was fast. Would definitely rent from here again.
Jan Kearney
Jun 28, 2023
5
Alamo car rental RDU airport is by far the “Best” rental agency I’ve rented a vehicle from. Jason is such a wonderful employee and always friendly. He never forgets me even after 6 months of visiting for an auto rental. The other staff members are kind as well but Jason is my favorite!!!!!! Wish there were more people like Jason.🙂
Simon Cooper
Jun 25, 2023
5
Open when my original agency had closed before my delayed flight got in, was able to just get in line and make a new booking on my phone. Great deal for a very decent car, better than the other one anyway. Big price difference between National and Alamo operating the same fleet out of the same location though...
Peter Oldziey
Jun 22, 2023
4
Check in and check out went seamlessly. Usual Alamo excellent service! The only issue was that when I braked at higher speeds the car shuttered somewhat. Not the usual Alamo experience.
Goble “extra” Acct
Jun 2, 2023
5
Easy ride on rental bus to counter and reasonably quick check in to get my car. The car was a Kia soul and was very nice and perfect for my needs. Returned it at 4am and someone met me as I parked and checked it back in and the bus was right there to take me to the airport. It was the easiest rental experience I've had in a long time.
Lolo's mommie 2005
Apr 26, 2023
5
The agent I dealt with his name was Tyrese I believe, he was amazing! And the guys that picks your vehicle out are absolutely wonderful! They gave me a choice between 2 different vehicles and I chose the brand new Corolla sport , absolutely amazing on gas ! I put 150 plus miles on it and it only cost me 15$ to fill it back up which I loved ! As you walk out to choose your car the guys offer you water which I appreciated so much ! I had a wonderful experience and if I need to rent again Alamo will be on the top of my list ! Thanks all of you for your patronage! I much appreciated it!!! 🥰
Laurence Thomas
Mar 1, 2023
5
It was my 1st time using Alamo and it was great! The check-in process was super easy. The check-in clerk was very professional and polite along with rest of the staff. The vehicle was beyond my expectation. The vehicle selection at this location was A+! I will definitely be recommending this location to my family, friends and loved ones!
Nicole Vidal
Jan 20, 2023
5
The whole process was easy and convenient. The woman at the counter was super helpful and so nice! Had to make a change to my reservation half way through and that was also very easy and quick! Returning the car was also very quick and easy!! Would definitely rent from Alamo again.
Adam Davis
Dec 29, 2022
5
Was pleasantly surprised to see Alamo as the cheapest options over Christmas, as they are typically more premium than Thrifty, Payless, etc.
After a 4 hour flight delay on Christmas Eve, I was super tired but Alamo had no lines, and I was in a car in 5 minutes. Car was clean and I got upgraded to a higher class at no cost.
Return process was easy and the lot is close to the airport. Unlike a lot of the other guys, my cost of the rental was exactly as advertised (no hidden fees, surcharges, etc).
Shawn Morrison
Dec 5, 2022
5
I rent cars about once a year and almost always go with Alamo. I frequently get a better vehicle than requested and the staff are usually very pleasant, even when they’re crazy busy. The cars are clean(ish, last rental they didn’t do the door mirrors), modern, and well equipped. My last rental was a “whatever is available” rental and I could have gotten a Ford Focus or Mitsubishi Mirage but I got a Jeep Compass with Apple Car Play navigation and a full length moon roof. Alamo has always taken good care of me.
A M
Nov 16, 2022
5
The guy who assisted us at the rental agency was absolutely perfect! He was polite, friendly, and very knowledgeable about our car and things to do locally in Raleigh. The car was super cute and super gas efficient! I enjoyed my car and the customer service was unmatched! Thanks Alamo!
Jessica N
Nov 7, 2022
5
This was my first time renting from them & I was very pleased with everything. Smooth process & helpful staff. Shout out to Jason for helping me select my vehicle!! It was my birthday & he completed the mission!
To anybody whose looking to rent through Alamo, my only tip would be to ask all your questions in person because they don't do well answering the phone but other than that I would rent with them again in the future
P Dixon
Nov 5, 2022
5
Didn't know what to expect, but service didn't disappoint. Got off the plane followed signs to baggage claim as instructed via my call to Alamo prior to starting my trip. Shuttle bus stop and bus was easily identifiable. Driver was excellent. He asked each person which car rental they were going to, assisted with bags on entry and departure. Once there, process was so simple and stress free. Counter service was quick and pleasant. Deanna ( I hope I spelled your name correctly) was great! She offered advice for my rental as I got upgraded. Thanks Deanna, you were right about the truck, love the way it drives!! This is definitely a highlight in my trip so far!
Angelo Cicero
Sep 25, 2022
5
We actually had a really great experience with this rental company. The check-in was very easy, and the checkout was extremely efficient.
For the return you don't even have to meet with anybody at the office. Somebody scans your car and lets you get to the return shuttle very quickly.
Our car was in great condition and served us well for the few days we were in town. I definitely recommend this place.
