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Alamo Rent-A-Car - RDU

4.3

1001 Rental Car Dr
Morrisville, NC 27623
Phone: (844) 370-3980
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Google Reviews

Photo of Katrina Lothamer Katrina Lothamer
Jan 16, 2024 5

We had a great experience at this Alamo! Our flight landed a little early but the shuttle was at the terminal within a few minutes. We had to wait a couple of extra minutes at the Alamo desk because they were having printer problems and the manager upgraded our car for the short wait. My final bill reflected the amount that I booked the car for too. Easy return. Both shuttle drivers were extremely friendly. 5 sars all around!

Photo of Somer Scandridge Somer Scandridge
Dec 31, 2023 5

The customer service was amazing! I had a slow leak in my right front tire for the entire time I had the rental. I couldn’t drive it because I didn’t trust it. And I was too far to come return it for a different car. When I told them they took care of my entire bill. It’s how it should be handled, but most places wouldn’t do that. I was very appreciative and I’ll be using them again!

Photo of Tyler Minnick Tyler Minnick
Dec 20, 2023 5

I just recently used the Alamo near Raleigh Durham airport for the first time and it was excellent service. Everyone I talked to was super friendly and helpful. We returned the car about an hour and a half early and as things had it, that put us into the threshold for a two day rental instead of a three day. They rolled back the time and saved us some money. I would most definitely use this location again.

Photo of Melissa Melissa
Dec 7, 2023 5

I rented a car on Thanksgiving day and the staff were all very nice and helpful. Jason was amazing!! The little red Corolla he put me in totally made my day. The staff went above and beyond with their customer service. I will definitely will rent from Alamo again (when I am back in the Raleigh area).

Photo of Michele Keyes Michele Keyes
Nov 13, 2023 5

I received amazing service...beyond great service. I will definitely work with Alamo again. I had a problem with the original vehicle assigned to me when I picked it up. I called the customer service number to explain what I was noticing with the engine. The agent found a rental agency near me and lined up a trade-in. I drove to that location and the guy swapped vehicles with me. It took no time at all. The folks at the original rental location in Raleigh were wonderful when I returned the vehicle. I'll be back in that area next year and will work with Alamo at the Raleigh airport. Thank you!

Photo of Katie Hodge Katie Hodge
Nov 13, 2023 5

We had a great experience with Alamo. From beginning to end, everyone was super helpful and kind. When we returned our rental, we asked about a small issue with the billing and Ash was SUPER helpful with getting it resolved. He and all the drivers were incredibly kind. Two of the drivers assisted my mom getting on and off the shuttle bus with her cane. We will always remember the kindness and generosity of these men and will certainly be renting from Alamo in the future because of this amazing customer service experience.

Photo of Marlene Scott Marlene Scott
Oct 30, 2023 5

We rented a Chrysler Pacifica van to travel to Cape Canaveral and back to North Carolina. Alamo provided this van and it was a great experience. The van is very comfortable and very well equipped. Upon our return, we spoke with the manager because he was in the return lot and he’s very friendly. We had a very satisfactory conversation We will rent from Alamo again as we have in the past, and we are very satisfied with Alamo’s service. The manager’s name is Conan and he was very helpful and very professional

Photo of Raegan Rousselle Raegan Rousselle
Oct 30, 2023 5

The staff were absolutely amazing! Very friendly and they had me in and out in just a few minutes. This was my first time using Alamo, but I will definitely be using them again in the future. The Raleigh Airport Alamo staff should be an example of how all other Alamo locations should perform!

Photo of Felicia Winfield Felicia Winfield
Oct 10, 2023 5

Excellent team at Alamo car rental in Raleigh Durham Airport. Very personable, helpful and customer service oriented. Helped us track down my husband’s cellphone which was in the car we rented. Easy pick up and drop off service. Will recommend all my family and friends.

Photo of Amy Clark Amy Clark
Oct 9, 2023 5

RDU Alamo: The employees are always so nice. There are typically three people behind the counter so the wait is never long. The person who directs you to your car outside offers bottles of water (and there is a canopy for shade if it's summer). The rental cars have always been clean and ready. The best part, though, is how nice the employees are.

Photo of Kimberly Bell Kimberly Bell
Oct 2, 2023 5

Wes is always really helpful, Alamo has been the best car rental for taking one way trips too! Love the ladies at the airport Alamo too!! Just sweet & professional, all the time!

Photo of Patti Kolich Patti Kolich
Sep 28, 2023 5

Transportation to and from the rental office was stress free. Bus driver loaded and unloaded my luggage both at pickup and return. The car was very clean and well maintained. I would rent from Alamo again. Thank you everyone that I had contact with for a very pleasant experience.

Photo of Richard Holcomb Richard Holcomb
Sep 28, 2023 5

What a great experience at the Raleigh-Durham Airport. Staff went above and beyond ... even walking us into the parking lot to help pick out a car that was good for us. Great staff for sure!

Photo of Amber Sun Amber Sun
Sep 27, 2023 5

10 stars! My rental car experience with Alamo was by far the best. I was welcomed with a bottle of water (much needed after a long flight). Staff was friendly and chill and led me to the car within 10 mins after checking-in. I returned my car early because of schedule change. I was surprised by how fair and fast they handled the situation. The young man (wish I remembered his name) at the car return was extremely knowledgeable and kind. He recalculated my rental fee and refunded the money back to my credit card. He told me I may get a survey regarding my experience but I never received it. I feel the urge to write a good review on Google instead. Alamo Raleigh, you set the bar high for other rental companies. Thank you for taking excellent care of your customers!

Photo of Drew Freeman Drew Freeman
Sep 19, 2023 5

Earlier in the week I tried a “new” company and it was the worst car rental experience in my 45 years of traveling. Arriving in Sanford, NC I had an outstanding experience. The shuttle was prompt, clean & professionally driven, the people working at the counter were courteous and efficient. I was offered bottled water. All the charges were clear and accurate. It was a delightful experience. I look forward to booking another Alamo rental in the future.

Photo of Steven St.Laurent Steven St.Laurent
Sep 12, 2023 5

I cannot express enough my deep gratitude for being fast and polite both times when renting vehicles. However, the only downfall, I wanted to rent a Tahoe for the spouse to determine if she wanted to purchase one. I was not impress with the Ford Expedition Limited model. Five stars though...thanks.

Photo of John Altschuler John Altschuler
Aug 29, 2023 5

We had an excellent experience with Alamo at RDU. Ally, who got us our van was fun and helpful. Having recently dealt with Budget and Avis at RDU I can say the service is better at Alamo. The only problem I had was that we rented 2 cars and when I came in the next day to get the 2nd car I was not allowed to because I had already rented one the day earlier and you can't have 2 at once. This was frustrating but I do not think it was the fault of Alamo.

Photo of Karthi Muthukrishnan Karthi Muthukrishnan
Aug 29, 2023 4

Take it like 4.5 star. Lacking 0.5 just because their phones do not exist I think. It never worked. Does not matter what time of the day you call. Leaving that part, they are awesome. Online things were good. Easy check in and drop off. Good service too. I will use them in future.

Photo of Jane Jones Jane Jones
Jul 24, 2023 5

Pick up and drop off was smooth. Jesse at the drop off in PHL was terrific. Listened to our concerns of the car. He’s very personable, asked how our trip was, and made sure we knew how to catch the shuttle.

Photo of Olga Gudima Olga Gudima
Jul 18, 2023 5

First they give me a car what smell as a pee. I told them and they change so quickly. I rent a luxury car. I got a Genesis GT70, 2022. The car was clean, new an comfortableto drive. Unlimited miles. I will use this company again.

Photo of Trish Foster Trish Foster
Jul 11, 2023 5

Great customer service (Jackie was friendly and helpful). Car was clean and comfortable, almost new. Shuttle from airport only took a few minutes to get to Alamo and quick service to get our car. Return was simple and shuttle back to airport was fast. Would definitely rent from here again.

Photo of Jan Kearney Jan Kearney
Jun 28, 2023 5

Alamo car rental RDU airport is by far the “Best” rental agency I’ve rented a vehicle from. Jason is such a wonderful employee and always friendly. He never forgets me even after 6 months of visiting for an auto rental. The other staff members are kind as well but Jason is my favorite!!!!!! Wish there were more people like Jason.🙂

Photo of Simon Cooper Simon Cooper
Jun 25, 2023 5

Open when my original agency had closed before my delayed flight got in, was able to just get in line and make a new booking on my phone. Great deal for a very decent car, better than the other one anyway. Big price difference between National and Alamo operating the same fleet out of the same location though...

Photo of Peter Oldziey Peter Oldziey
Jun 22, 2023 4

Check in and check out went seamlessly. Usual Alamo excellent service! The only issue was that when I braked at higher speeds the car shuttered somewhat. Not the usual Alamo experience.

Photo of Goble “extra” Acct Goble “extra” Acct
Jun 2, 2023 5

Easy ride on rental bus to counter and reasonably quick check in to get my car. The car was a Kia soul and was very nice and perfect for my needs. Returned it at 4am and someone met me as I parked and checked it back in and the bus was right there to take me to the airport. It was the easiest rental experience I've had in a long time.

Photo of Lolo's mommie 2005 Lolo's mommie 2005
Apr 26, 2023 5

The agent I dealt with his name was Tyrese I believe, he was amazing! And the guys that picks your vehicle out are absolutely wonderful! They gave me a choice between 2 different vehicles and I chose the brand new Corolla sport , absolutely amazing on gas ! I put 150 plus miles on it and it only cost me 15$ to fill it back up which I loved ! As you walk out to choose your car the guys offer you water which I appreciated so much ! I had a wonderful experience and if I need to rent again Alamo will be on the top of my list ! Thanks all of you for your patronage! I much appreciated it!!! 🥰