Name: Alamo Rent-A-Car - RDU
Telephone: (844) 370-3980

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Phone: (844) 370-3980

Directions 4.5

Google Rating

4.5

Mrs. G Rhonda Queen of CLR 5 months ago

The customer service was great. I upgraded my car at the last minute due to the storm that came while I was visiting. They didn't overcharge me and gave me a beautiful 4 wheel drive truck. I was in and out within 15 minutes or less. Service with a smile. Who could ask for anything more.
Jennifer Aristopoulos D. 8 months ago

Alamo is THE BEST car rental agency at RDU. In the past I've rented from the major competitors and unfortunately was double charged or had some type of issue. Fortunately this is NOT the case with Alamo. There aren't words adequate to describe the top-notch service I received from Alamo at Raleigh Durham International Airport (RDU). I chose the "click and pick" option, which was an economic option. To my pleasant surprise, a Cadillac SUV was assigned to me...NICE! $182.29 for a Cadillac SUV for Saturday, Sunday, Monday, and Tuesday. All employees whom I interacted were polite and professional, especially Trévonté (spelling?) "Tray" or "Tre" who helped to make certain the car had a full tank of fuel before I left the rental facility. He also was there when I returned the car and addressed me by name welcoming me back. It's little things like this that keep customers returning to do business. Elloise (spelling) was the shuttle bus driver. She was extremely helpful as she immediately went into action to assist me with loading my luggage onto the shuttle. She also clearly announced the terminal numbers for each airline upon stopping at the terminal. Elloise and Trévonté are two top-notch employees, stellar work! Next time I fly into RDU I will use Alamo again and recommed that others do the same. Avoid the competitors!
Nan Tong 2 months ago

1) My car was new and clean. Check in and out was fast. Everyone was friendly.
2) This site does NOT have skip the counter.
3) They say they have a 1hr grace period on return (did not test this out).
Jim Rielly 3 weeks ago

Renting a vehicle from Alamo at the Raleigh/Durham Airport was a quick and hassle-free experience from start to finish. The staff were friendly, professional, and had me on the road in just a few minutes. The vehicle was clean, well-maintained, and felt practically brand new.

Returning the car was even easier. As soon as I pulled into the return area, I was greeted by a friendly employee. I simply left the keys on the dashboard, gathered my belongings, and was on my way in moments.

To top it all off, Alamo’s rates were very competitive. I highly recommend this location to anyone looking for a smooth, efficient, and pleasant car rental experience.
femmebot33 a month ago

I was able to book conveniently with a package deal that lined up flight times with car pick up and return. I chose a car for a decent price but changed make and model when picking up which was easy after paying a little more for the upgrade. They have a really nice collection to choose from. The customer service was friendly throughout; at the desk, getting the vehicle, on the phone, and return. Shuttle service to and from the airport was convenient and on time. There were issues with the car windows, which I reported. The car was not cleaned properly because there was trash from previous customer, which I did not report. Those two issues are why there's a 4 star instead of 5. I would return to this business again but check cleanliness and functionality before leaving the lot.