Such an amazing experience at 21C Durham. The room was super comfortable and the amenities were perfect. There was an issue in the spa at our appointed treatment time however the spa and hotel staff went way above and beyond to make it right. Thank you 21C staff for helping make our anniversary amazing!!!
Feb 28, 2020
Though I've never stayed at the 21C, I've had lots of experiences with it—it is one of my favorite photo locations in Durham! We've photographed one gorgeous wedding here, and I've had several other sessions here over the years, from wedding day First Looks to engagement session to bridal sessions. The basement vault is one of the most visually striking spots, and I've made some of my all-time favorite photos in it. Staff are always helpful and kind when booking session times. The terrace suites are perfect for getting ready; the food courtesy of Counting House was excellent; the ballroom drips with art deco elegance to striking effect; and the staff managed guest flow perfectly in order to execute the flip from ceremony to reception space. Absolutely love it here—cannot recommend 21C, its staff and environs enough!
(On a separate, personal note, we have taken advantage of massage services at the spa—why not, with such great luxury amenities so close to home?—and found both the massage therapists and the spa atmosphere calm and rejuvenating. Thanks, y'all!)
Mar 14, 2020
Wonderfully eclectic hotel in downtown Durham. There is an art museum on floors 1 and 2, and the entire space is decorated in a trendy, hip way. On the bottom floor, you can visit the old bank vault which has couches inside for relaxation, and they host private functions there from time to time. The rooms were nice, comfortable and well appointed. I only knocked one star off due to the lack of a fridge to store your own food or beverages. I'm not a big eater when I travel and had no place to stash leftovers. Instead you get a minibar. Overall, I enjoyed my stay and would return again!
Mar 9, 2020
Amazing spot. Clean. Bathroom shower was immaculate. Also the art gallery was well set up and breath taking
Oct 3, 2019
Stayed in the 21C suite. Best part of the stay is the excellent hospitality. All staff were very friendly and helpful. Food is excellent. Anything we got at the restaurant was just great. Worst part is that the building is old and dirty. I travel a lot and I would say if they did better cleaning , this is one of the best places I have ever stayed at. Will stay here again if I am ever in Durham.
Sep 7, 2019
My goal now is to visit each 21c Museum Hotel! I loved my time in Durham. Staff were incredible, room was gorgeous, location perfect, art museum and bank vault fascinating. I toured both Duke and Chapel Hill during my hurricane evacuation retreat from Florida. I also attended my first Bull Durham baseball game! Fantastic week.
Aug 31, 2019
Mike and Andre (who work the door) greeted us with kindness. They were every helpful. The restaurant manager, Derek, was great. I have been to the hotel many times but learned so many new things about the hotel. Great service. Great place.
Oct 6, 2019
Set up for a wedding reception was good. Mimosas were okay. But the bar is located right outside where the reception was being held. And it was well stocked. Two thumbs up.
Sep 3, 2019
Very swanky hotel. Loved the art gallery and funky bathrooms in the lobby. Rooms were nice and clean. Staff was friendly. Only complaint is that you have to call the front desk to get ice delivered to your room, which took a long time.
Beverly Harrington Falls
Oct 5, 2019
Attended a wonderful wedding reception here including catered dinner. Would rank higher but have not stayed here overnight so I don't have enough information for a complete review. The art does rotate, so you can count on finding something interesting.
Nov 1, 2019
the art experience is real and deep. the collection rotates. unexpected contemporary social themes. several galleries in the hotel. the basement houses the old building bank vault turned into a sitting area. bring your party and drinks down. the staff is very helpful and proud of the hotel, the art, and durham. rooms are well appointed with large bathrooms. lighting is a bit dim and moody. the gym is good sized and well equipped with a full size steam and sauna room.
Oct 30, 2019
It's a tourist destination because of the artwork in the hotel but it's not a huge amount of Art. Most of the conference rooms for meetings are pretty small. They have a decent size area on the first floor where you can do receptions and they have a full-size bar on the other side of the floor. Hotel is nice it's just smaller-than-expected on the inside. Note the security / valets are always in the front and will ask you where you need to go when you are entering.
Dec 8, 2019
Very beautiful hotel with nice rooms and great views. The art throughout the building really enhanced the experience. We will definitely stay here again the next time we're in town.
Jan 3, 2020
This hotel caters to adult guests, and is not, under 12, child friendly. Very little to do for kids inside the hotel, no pool, luckily the weather was nice during our stay. We booked the room due to a wedding block discount. The king bed was nice, but not enough room for 2 adults and 2 children. We had room for one roll away bed, and one slept on the floor. The bathroom sink was clogged and drained very slowly. The valets were very friendly, but service was costly. We didn't your the museum much but it seem to have some unique pieces. The hotel is located in the heart of Durham and within walking distance of many restaurants, bars and shops.
Jan 9, 2020
Very trendy hotel with slow check in service. It's interesting and has a gallery inside. It is a converted bank building but for me it just didn't work well. I felt like I was staying in a bank and not a hotel. The vibe is just a bit off. The lighting made our room seem dark and unwelcoming. The phone didn't work. Some of the original floors are office feeling. It seems too trendy for comfort. But it is very artistic and interesting.
Jan 7, 2020
I wish I'd known the beauty of this place prior to checking in. If I had, I'd have spent more time there exploring rather than literally showing up to bathe and sleep. It is a little gem right in the midst of Durham excitement and nightlife and what little I did see of it was spectacular. I would absolutely stay here again, especially with friends to hang out and socialize and take what I'm sure would be really beautiful pics. Sorry for the low quality ones I'm posting... I was tired and it was late lol. I forget names, but both people I spoke to (and the lady I spoke to during the day, assisted me with check in, and also with check out) were magnificent in regards to their professionalism and customer service. Highly recommend this hotel!
Jan 26, 2020
awesome building, service, and restaurant/bar. rooms were only OK for the price. nonetheless, would love to come back
Feb 2, 2020
Passed the museum plenty of times and never had the pleasure of seeing a room. Checked out 1305 on the 13th floor and it had a great balcony view facing Corcoran and the Unscripted Hotel across the street. Definitely look forward to going back.
Jun 12, 2019
21c is a pretty cool hotel. The art is pretty neat and the rooms are very nice. The beds are comfortable and bar/restaurant has excellent food, drinks and atmosphere. The doors could be a little more sound proof, but otherwise it's a great place to stay.It's literally right downtown with lots of options for quality food and things to do. I recommend it. If you're hanging in your room, watch the art channel for a documentary about the creation of the hotel and some secrets to it's past!
May 19, 2019
Nice hotel and location. Problem: we wereon the “dog floor” and no one told us the deal. Every time someone walked down the hall one of the dogs in the rooms started barking. After 8 or 9 repeats, I called front desk. They said they would handle it. A few hours later (11PM), same thing started up. Wife called again and they did something then. Otherwise neat place. Ask for a quiet floor.
Jun 1, 2019
Staff was great and rooms are comfortable and clean. Modern decor with art gallery. We had a fantastic meal at The Counting House! Will be back for sure!
Apr 21, 2019
I can here cause I heard it was a museum and a restaurant and I only went to the door stairs and the art work is gorgeous. I’m supposed to come back Saturday with my friend to look at all the artwork. I’m going to school for digital Photography so this is a good place to see all the artworks. I’m only 20 years old and I’m hoping to book a hotel for my 21st birthday this August. I don’t know if we can take pics but if so then I will do that this week.