A funky and cool hotel. Staff was very nice. Room was fine. Son why three stars? The hotel is next door to the Unscripted Hotel and they have a rooftop DJ that blast music from 5:30 to 11pm. So the hotel is fine but if you want to work or relax in your room in the evening then forget it.
Dec 19, 2022
I was staying in town for business and was referred to the hotel. The room was much larger than I expected given some of the other reviews, with all the amenities I could want - coffee maker, iron/ironing board, room safe, bathrobes, and extra blankets. I loved that the "desk" was actually a table and comfy love seat - much more comfortable and relaxing with my morning coffee than a desk facing the wall. The bathroom was good for an older building - large rain shower and the toiletries were fantastic. The location can't be beat - walking distance to everything downtown. My critiques are minor - the towels felt cheap (thin, scratchy) compared to the rest of the room. And the hallways were very loud given they are tiled and not carpeted - not a problem once I turned on my white noise app.
The staff were amazing. I arrived in the early afternoon and my room was not quite ready - the front desk staff gave me access to the business center so I could work while I waited. A small but appreciated gesture! Every person I saw in the hotel (housekeeping, front desk staff, managers, valet service) was welcoming and made me feel like I was at a home away from home.
I will definitely stay here the next time I am in Durham and will be telling everyone the same!
Oct 24, 2022
I stayed in the 21 C Suite which is the entire 15th floor of the hotel (formerly a bank) and it was a lot of fun! The suite has 1.5 bathrooms. Spacious bedroom. Wet bar area with mini bar. Huge living/dining areas with a full sectional. And the best part is the huge outside terrace/balcony with the stone soaking tub on it overlooking downtown Durham. Amazing.
I AM ASHELYNN BJ
Oct 24, 2022
Irene is absolutely amazing and knowledgeable of not only the art but of the history of the Hotel in general. Speaking with her was a breath of fresh air and the light that shines within this young lady is different from the light we see in the world today. I just want to thank 21c for having this beautiful soul on their team. I will be retuning and advise you all to do the same! Ask for Irene. She’s on the night shift!!!
Jennifer Johnson Bey
Oct 5, 2022
It is beautiful inside. We went to the museum the staff was so nice and professional. The artwork was amazing it was so clean. And I have never seen clear bathrooms you can see in and out of. Definitely going back
Aug 6, 2022
All in all the location is the selling point of this place. The room is super clean but the decor is kinda sad. Everything is beige. And that is a really unfortunate colour for a curtain. It just looks like it has been hanging in a smoker's home dor the last twenty years so it is soaked in greasy nicotine and dust. I just don't feel like touch it even though I know it's clean.
We haven't really used any services, tried the restaurant but we couldn't get a table.
The art gallery is a cool feature and worth checking it even if you are not staying in the hotel.
George Linney III
Aug 4, 2022
Thoroughly enjoyed this unique hotel and museum experience in Downtown Durham. Perfect one night staycation as part of our 20th wedding anniversary. Thanks #21C
Jul 6, 2022
Very cool art gallery concept hotel with provocative and interesting art. The hotel has a swank spa that has a gym and sauna. Couples massage was delightful. Overall the hotel staff was super nice and it was a stellar experience!
Jun 7, 2022
Great experience! Received a complimentary upgrade with champagne! Great start to our parents Night Outtt! Loved the museum!
The location is perfect for all downtown Durham activities! Will return!
May 24, 2022
Pretty disappointed with our experience. We used 21c for our wedding block and they were pretty disorganized from the start. Two separate guests were told the block was full when we had only filled 8/10 rooms. Some didn’t receive their welcome bags. The room was fine otherwise but I wouldn’t exactly recommend them for a wedding block. Very irritating when planning a wedding and dealing with a lot of other moving parts & a little embarrassing because it looked like we had poor planning.
May 12, 2022
I've stayed here a few times for both pleasure and business. Overall, I enjoyed my stay here and the location is hard to beat. The rooms are small - but we didn't stay in them for long. There is so much to do around Durham to get you out of your room! I agree that they aren't very noise proof, so bring ear plugs or a white noise app on your phone if you're a light sleeper like me.
Apr 26, 2022
Enjoyed my stay at this hotel but the room had a few issues that a 4-star hotel shouldn't have. The staff are very friendly and helpful, and the art is wonderful.
Room pros: Spacious and excellent view, I stayed on the 9th floor.
Room cons: Easy to hear people next door when using bathroom and on hallway, lighting was hard to use, blowdrier didn't work and sink drained very slow.
Other than these issues, it is a nice hotel.