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21c Museum Hotel

4.5

111 North Corcoran St
Durham, NC 27701
Phone: (919) 956-6700
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Google Reviews

Photo of Jessica Lynch Jessica Lynch
Sep 15, 2021 5

We had our wedding block here recently and we had an excellent stay for 4-5 days and many of our guests shared they did as well. We worked with Eli who was responsive and helpful with all of our requests and asks. Once we arrived the valet team was so helpful and accommodating and this was throughout the weekend. Our guests also mentioned how friendly the team was at the front desk -- and they spoke to us and were so friendly throughout the weekend. Our guests loved the local feel and the art galleries. We also had brunch at the 21c Museum and highly recommend it. We stayed in the 21c suite and the views of Durham were beautiful. The housekeeping staff was also really accommodating with services we needed throughout the weekend. Overall, we loved our stay and this was because of the friendly and thoughtful staff throughout the weekend..

Photo of Betsy Johnson Betsy Johnson
Sep 24, 2021 4

It's definitely an experience. We loved the art exhibits, worth checking out if you are in the area. The rooms however, a little disappointing! They don't quite match what you see in the website photos. They felt very dark. If you like unique urban "boutique" hotels this may be your kind of place. No mini fridge, the Nespresso was hard to figure out, and no ice machine on our floor (that we could find) We only had 3 pillows on our king bed for the two of us. But- the staff is very friendly, it was very clean, and the view from the room was great!

Photo of Diamond H. Diamond H.
Oct 4, 2021 3

The stay was okay but I felt it could have been easily improved considering this being a 4-star hotel. The spa experience was the best part of the stay. Sheryl and Lynette were amazing! The room was a little underwhelming, we booked a luxury queen. Didn’t feel very luxury. Lights were broken/turned off in the middle of use. Shower wasn’t properly streaming causing water to pool on the floor. The staff was nice though I feel like their tone and presentation/hospitality was a little lax.

Photo of Caitlin Finn Caitlin Finn
Apr 10, 2021 4

The location is great and the museum is intriguing. We had several issues with our room including a lamp that didn't work, a mini fridge We couldn't use because it was already filled with pay for items. The staff brought up a replacement lamp and a mini fridge. The toilet paper holder kept coming off the side of the bathroom counter and there were some lights out in the vanity. The beds were extremely comfy and the staff tried to accommodate any shortcomings.

Photo of jammie mcneill jammie mcneill
May 16, 2021 5

I celebrated my 45th birthday with my best friend at 21c. My experience was absolutely amazing. The gentleman that worked the front desk Saturday, May 15th in the evening were very helpful, and extremely knowledgeable about the art. They were absolutely wonderful. The valet staff we’re wonderful and very knowledgeable about the local attractions. I can’t wait to return♥️

Photo of Terrence Little Terrence Little
May 31, 2021 5

Another wonderful 21c museum hotel. Excellent art, food and bar. Be sure to say Hi! To Amy and/or Nancy when you check in. You will love this place.

Photo of Lisbi Abraham Lisbi Abraham
Apr 21, 2021 5

I started at the 21c for a work summit so I got to experience the meeting rooms as well as the hotel rooms and I was pleased with both. The hotel rooms are very comfortable and despite the COVID precautions, the staff was very responsive when I needed anything (like ice since they don't have ice machines). The meeting rooms are covered in original artwork as are the surrounding hallways which are part of the museum. They actually made the meetings better as breaks were spent checking out all the artwork.

Photo of Lisbi Abraham Lisbi Abraham
May 18, 2021 5

I stayed at the 21c for a work summit so I got to experience the meeting rooms as well as the hotel rooms and I was pleased with both. The hotel rooms are very comfortable and despite the COVID precautions, the staff was very responsive when I needed anything (like ice since they don't have ice machines). The meeting rooms are covered in original artwork as are the surrounding hallways which are part of the museum. They actually made the meetings better as breaks were spent checking out all the artwork.

Photo of Kim Priebe Kim Priebe
May 31, 2021 5

We stayed at 21C Museum Hotel over the Memorial Day weekend and highly recommended. I've been wanting to come here for a week and get away since it opened, so I was excited to finally check it out. We had a corner suite that provided a great deal of space to stretch out. The king size bed was firm, and incredibly comfortable. The huge bathroom and walk-in shower were a plus. The only negative thing about the room is that they provide a mini bar as opposed to a mini fridge, so we struggled to keep the wine, beer, cheese and berries that we brought with us cold. We enjoyed cocktails at the counting house -- expertly prepared and thoroughly enjoyed!I loved The Future is Female exhibit currently on display and have shared some of the photos I took of the art, as well as a few other art pieces throughout the hotel not part of the exhibit. The bank vault that is original to the building is super cool to check out, as well. Be sure to go through the walkway behind the wall!!I want to give a huge shout out to the valet, Joseph. We had a flat tire on the way into town and he called all around for us looking for a place where we could get our tire replaced. He went above and beyond to help us, and we appreciated it so much!I would highly recommend 21C Hotel!

Photo of Emily Bhutiani Emily Bhutiani
Jun 12, 2021 5

Excellent customer service and positive hotel experience. We made a mistake and accidentally only booked a single night during an important wedding weekend. The manager corrected OUR mistake and rebook us in the same room for an additional night at no additional charge within 10 minutes. She also went above and beyond gifting us with drink vouchers at the downstairs bar for our patience with waiting. Beyond this, the rooms were clean and spacious not to mention the hotel itself is so conveniently located in the heart of downtown Durham.

Photo of Mia Lyons Mia Lyons
Jun 12, 2021 5

My family and I had plans to go to a different restaurant around the corner but by the time we got there they weren't seating any more tables because of their waiting list vs. the time left to close. We quickly walked up the road and saw this place and decided to take a chance at getting a table at The Counting House. 15 minutes to kitchen close, they still sat us and we received stellar service. This place is beautiful! Between the art installations, decor, ambience, food and service, we will definitely come back. I would love to check out the hotel and book a weekend here with the hubby too! **be sure to check out the basement where the Vault is!

Photo of Susan Kishel Susan Kishel
Jun 30, 2021 5

Very nice room, pleasant staff, awesome art curation. Good value for cost. Great location with excellent food nearby. The hotel restaurant looks really good, but was not open when I visited. Will definitely seek out this hotel group for future trips. This was absolutely ideal for my family as I could spend as much time as I wanted looking at the art at my convenience while my family relaxed in the room when they were finished. A++. I've never been more pleased with a hotel!

Photo of Ash Bittinger Ash Bittinger
Jul 25, 2021 5

Stayed in the one of their executive suites. My room definitely one of the best views of the city I've seen, so far. Bed and pillows were SUPER COMFY, valet, lobby, room service,, and housekeeping staff were all AMAZING. Located in a great spot. Convenient to food, ice cream, bars. Planned to only stay one night, but ended up extending for two.... and I'd absolutely come back.

Photo of I Owens I Owens
Jul 28, 2021 5

The room was nice. the art work was really nice to see throughout the entire hotel. The view from the 15th floor was amazing to go along with all the other perks in the penthouse. We also felt very safe knowing you have to have a room key to navigate through the hotel from the elevator. Don't forget to visit the lobby downstairs where the vault is also located. The restaurant on-site has really good brunch selection.

Photo of Cypris Moon Cypris Moon
Aug 22, 2021 5

Didn't get to see a lot of the museum but I liked what i did see within the Counting House restaurant. I had a delicious burger with fries, as well as the mimosas. Not many ppl there and we were sat at a decent distance from other patrons.

Photo of Zachery Hursey Zachery Hursey
Sep 6, 2021 3

Picked the 21c hotel due to it having great reviews and overall it was okay. The room was great, the bed was comfy,the view from the deluxe king room was pretty cool. The rest of the hotel was pretty underwhelming if I'm honest. The art was interesting, and we got better information about restaurants and area from the valet than the front desk. Overall it was a good stay, but prolly won't stay again.

Photo of Wendy King Wendy King
Mar 1, 2020 5

Such an amazing experience at 21C Durham. The room was super comfortable and the amenities were perfect. There was an issue in the spa at our appointed treatment time however the spa and hotel staff went way above and beyond to make it right. Thank you 21C staff for helping make our anniversary amazing!!!

Photo of Cody Brown Cody Brown
Mar 9, 2020 5

Amazing spot. Clean. Bathroom shower was immaculate. Also the art gallery was well set up and breath taking

Photo of Matthew Blivin Matthew Blivin
Jul 16, 2020 5

This place is an exerpeince. You should definitely go to just experience this space. It is really cool. Love how they have preserved this building.

Photo of Kate Marchetto Kate Marchetto
Feb 28, 2020 5

Though I've never stayed at the 21C, I've had lots of experiences with it—it is one of my favorite photo locations in Durham! We've photographed one gorgeous wedding here, and I've had several other sessions here over the years, from wedding day First Looks to engagement session to bridal sessions. The basement vault is one of the most visually striking spots, and I've made some of my all-time favorite photos in it. Staff are always helpful and kind when booking session times. The terrace suites are perfect for getting ready; the food courtesy of Counting House was excellent; the ballroom drips with art deco elegance to striking effect; and the staff managed guest flow perfectly in order to execute the flip from ceremony to reception space. Absolutely love it here—cannot recommend 21C, its staff and environs enough!(On a separate, personal note, we have taken advantage of massage services at the spa—why not, with such great luxury amenities so close to home?—and found both the massage therapists and the spa atmosphere calm and rejuvenating. Thanks, y'all!)

Photo of Eric Meyers Eric Meyers
Mar 14, 2020 4

Wonderfully eclectic hotel in downtown Durham. There is an art museum on floors 1 and 2, and the entire space is decorated in a trendy, hip way. On the bottom floor, you can visit the old bank vault which has couches inside for relaxation, and they host private functions there from time to time. The rooms were nice, comfortable and well appointed. I only knocked one star off due to the lack of a fridge to store your own food or beverages. I'm not a big eater when I travel and had no place to stash leftovers. Instead you get a minibar. Overall, I enjoyed my stay and would return again!

Photo of Matt Crawley Matt Crawley
Aug 9, 2020 5

Absolutely great. Exceeded my expectations in every way. Clean rooms, cool building and staff that go out of thier way to make you feel comfortable. The gallery is an awesome experience, and the vault is very unique! Next time I am in Durham, I know exactly where I'm staying!

Photo of Melorie Wendt Melorie Wendt
Aug 19, 2020 5

We had a blast.The Penthouse suite is a must have!

Photo of Johnny Davis Johnny Davis
Feb 27, 2020 5

Saw the art so we wondered in and the lounge and bar downstairs is amazing and unique. A fun and classy place to hangout

Photo of Angela Bryan Angela Bryan
Sep 27, 2020 5

First the rooms were crisp, clean and spacious. Room service was available to help when we called them for extra towels, tissue, and trash bags. Overall great hotel even has a museum.

Photo of Trevor Gledhill Trevor Gledhill
Oct 25, 2020 5

Super posh renovated bank building in downtown Durham, converted into a museum, restaurant, and hotel. The hotel staff were very accommodating during my stay, and really went above and beyond! Super comfortable King size bed, and amazing views from my corner room! I highly recommend checking it out whether you are a local, or just visiting the area. It was fun riding the electric scooters around downtown, and made it easy to get back and forth from the hotel. Definitely plan to come back again!

Photo of Kate K Kate K
Oct 20, 2020 5

Excellent service, attention to detail and atmosphere. Rob at the front desk alone is worth 5 stars. We will be back!

Photo of Luis Parada Luis Parada
Oct 21, 2020 5

Great place and modern art,plus the staff is very helpful and you can bring your doggies,great location and delicious food in the restaurant.

Photo of Monique Carry Monique Carry
Nov 3, 2020 5

You can’t ask for anything more. Well appointed rooms, killer culinary cuisine, fantastic art exhibit and spa! Special thanks to Donald who made us feel at home and like VIPs! Thanks for ensuring we had an amazing stay. 100% would stay again.

Photo of Joseph Bartlow Joseph Bartlow
Dec 1, 2020 5

This place is beautiful. Absolutely loved staying here. Everyone was so nice. Its was right in the middle of town next to everything.

Photo of Liana Snyder Liana Snyder
Dec 16, 2020 5

Clean and well appointed. The staff is so lovely and helpful with questions about the area. I highly recommend booking a massage while you stay!

Photo of tnichols117 tnichols117
Nov 2, 2020 5

Our stay at the 21C Museum Hotel in Durham was great! Donald greeted us at the front door and was always happy to see us when we were coming and going. And Travis, the bartender, gave us great service and even better drinks ( highly recommend the pretty in pink). The hotel was very dog friendly which worked out in our favor since we try to bring our dog everywhere with us. Our room was very well kept and had a great view and we even got a chance to use the gym which had more than enough equipment that looked pretty much brand new. Highly recommend staying here!

Photo of joshua montoya joshua montoya
Jan 1, 2021 5

We stayed one night for NYE and it was incredible. I want to thank the staff for being so welcoming and friendly. Beautiful hotel, amazing city and just an all around great experience. We’ll be back for another staycation soon!!

Photo of Nui Journee Nui Journee
Mar 25, 2021 5

This was a different but great experience especially the museum inside of the hotel. The staff was nice and rooms clean. My girls and I enjoyed the arts and contributions to women as the theme in the museum.Also the complimentary soap and lotion was very nice. I tried to order at check out but they sold out.

Photo of Kenneth Bores Kenneth Bores
Mar 21, 2021 5

Business schools across the country should send students to 21c to learn customer service from Nancy because she is the greatest. Came here to celebrate our engagement and Nancy helped make it perfect. And Rob was very helpful and accommodating on our night of check in. Highly recommend, and masseuses were wonderful.

Photo of hema n hema n
Oct 3, 2019 5

Stayed in the 21C suite. Best part of the stay is the excellent hospitality. All staff were very friendly and helpful. Food is excellent. Anything we got at the restaurant was just great. Worst part is that the building is old and dirty. I travel a lot and I would say if they did better cleaning , this is one of the best places I have ever stayed at. Will stay here again if I am ever in Durham.

Photo of barb berg barb berg
Sep 7, 2019 5

My goal now is to visit each 21c Museum Hotel! I loved my time in Durham. Staff were incredible, room was gorgeous, location perfect, art museum and bank vault fascinating. I toured both Duke and Chapel Hill during my hurricane evacuation retreat from Florida. I also attended my first Bull Durham baseball game! Fantastic week.

Photo of jennifer bolanos jennifer bolanos
Aug 31, 2019 5

Mike and Andre (who work the door) greeted us with kindness. They were every helpful. The restaurant manager, Derek, was great. I have been to the hotel many times but learned so many new things about the hotel. Great service. Great place.

Photo of Tammy Hewston Tammy Hewston
Oct 6, 2019 4

Set up for a wedding reception was good. Mimosas were okay. But the bar is located right outside where the reception was being held. And it was well stocked. Two thumbs up.

Photo of Kimber Browning Kimber Browning
Sep 3, 2019 4

Very swanky hotel. Loved the art gallery and funky bathrooms in the lobby. Rooms were nice and clean. Staff was friendly. Only complaint is that you have to call the front desk to get ice delivered to your room, which took a long time.

Photo of Beverly Harrington Falls Beverly Harrington Falls
Oct 5, 2019 4

Attended a wonderful wedding reception here including catered dinner. Would rank higher but have not stayed here overnight so I don't have enough information for a complete review. The art does rotate, so you can count on finding something interesting.

Photo of Dave Chen Dave Chen
Nov 1, 2019 4

the art experience is real and deep. the collection rotates. unexpected contemporary social themes. several galleries in the hotel. the basement houses the old building bank vault turned into a sitting area. bring your party and drinks down. the staff is very helpful and proud of the hotel, the art, and durham. rooms are well appointed with large bathrooms. lighting is a bit dim and moody. the gym is good sized and well equipped with a full size steam and sauna room.

Photo of Danny K Danny K
Oct 30, 2019 4

It's a tourist destination because of the artwork in the hotel but it's not a huge amount of Art. Most of the conference rooms for meetings are pretty small. They have a decent size area on the first floor where you can do receptions and they have a full-size bar on the other side of the floor. Hotel is nice it's just smaller-than-expected on the inside. Note the security / valets are always in the front and will ask you where you need to go when you are entering.

Photo of Ben Friberg Ben Friberg
Dec 8, 2019 4

Very beautiful hotel with nice rooms and great views. The art throughout the building really enhanced the experience. We will definitely stay here again the next time we're in town.

Photo of Anthony Vranish Anthony Vranish
Jan 3, 2020 3

This hotel caters to adult guests, and is not, under 12, child friendly. Very little to do for kids inside the hotel, no pool, luckily the weather was nice during our stay. We booked the room due to a wedding block discount. The king bed was nice, but not enough room for 2 adults and 2 children. We had room for one roll away bed, and one slept on the floor. The bathroom sink was clogged and drained very slowly. The valets were very friendly, but service was costly. We didn't your the museum much but it seem to have some unique pieces. The hotel is located in the heart of Durham and within walking distance of many restaurants, bars and shops.

Photo of Derrick J Derrick J
Jan 9, 2020 3

Very trendy hotel with slow check in service. It's interesting and has a gallery inside. It is a converted bank building but for me it just didn't work well. I felt like I was staying in a bank and not a hotel. The vibe is just a bit off. The lighting made our room seem dark and unwelcoming. The phone didn't work. Some of the original floors are office feeling. It seems too trendy for comfort. But it is very artistic and interesting.

Photo of Juani Vel Juani Vel
Jan 7, 2020 5

I wish I'd known the beauty of this place prior to checking in. If I had, I'd have spent more time there exploring rather than literally showing up to bathe and sleep. It is a little gem right in the midst of Durham excitement and nightlife and what little I did see of it was spectacular. I would absolutely stay here again, especially with friends to hang out and socialize and take what I'm sure would be really beautiful pics. Sorry for the low quality ones I'm posting... I was tired and it was late lol. I forget names, but both people I spoke to (and the lady I spoke to during the day, assisted me with check in, and also with check out) were magnificent in regards to their professionalism and customer service. Highly recommend this hotel!

Photo of Andrew Markiewicz Andrew Markiewicz
Jan 26, 2020 4

awesome building, service, and restaurant/bar. rooms were only OK for the price. nonetheless, would love to come back

Photo of Odofoley Oquaye Odofoley Oquaye
Feb 2, 2020 4

Passed the museum plenty of times and never had the pleasure of seeing a room. Checked out 1305 on the 13th floor and it had a great balcony view facing Corcoran and the Unscripted Hotel across the street. Definitely look forward to going back.

Photo of Ben Hommerding Ben Hommerding
Jun 12, 2019 5

21c is a pretty cool hotel. The art is pretty neat and the rooms are very nice. The beds are comfortable and bar/restaurant has excellent food, drinks and atmosphere. The doors could be a little more sound proof, but otherwise it's a great place to stay.It's literally right downtown with lots of options for quality food and things to do. I recommend it. If you're hanging in your room, watch the art channel for a documentary about the creation of the hotel and some secrets to it's past!

Photo of Jim Anderson Jim Anderson
May 19, 2019 3

Nice hotel and location. Problem: we wereon the “dog floor” and no one told us the deal. Every time someone walked down the hall one of the dogs in the rooms started barking. After 8 or 9 repeats, I called front desk. They said they would handle it. A few hours later (11PM), same thing started up. Wife called again and they did something then. Otherwise neat place. Ask for a quiet floor.

Photo of John G John G
Jun 1, 2019 5

Staff was great and rooms are comfortable and clean. Modern decor with art gallery. We had a fantastic meal at The Counting House! Will be back for sure!

Photo of Cameron Dixon Cameron Dixon
Apr 21, 2019 5

I can here cause I heard it was a museum and a restaurant and I only went to the door stairs and the art work is gorgeous. I’m supposed to come back Saturday with my friend to look at all the artwork. I’m going to school for digital Photography so this is a good place to see all the artworks. I’m only 20 years old and I’m hoping to book a hotel for my 21st birthday this August. I don’t know if we can take pics but if so then I will do that this week.