Stayed in the 21C suite. Best part of the stay is the excellent hospitality. All staff were very friendly and helpful. Food is excellent. Anything we got at the restaurant was just great. Worst part is that the building is old and dirty. I travel a lot and I would say if they did better cleaning , this is one of the best places I have ever stayed at. Will stay here again if I am ever in Durham.
Sep 7, 2019
My goal now is to visit each 21c Museum Hotel! I loved my time in Durham. Staff were incredible, room was gorgeous, location perfect, art museum and bank vault fascinating. I toured both Duke and Chapel Hill during my hurricane evacuation retreat from Florida. I also attended my first Bull Durham baseball game! Fantastic week.
Aug 31, 2019
Mike and Andre (who work the door) greeted us with kindness. They were every helpful. The restaurant manager, Derek, was great. I have been to the hotel many times but learned so many new things about the hotel. Great service. Great place.
Oct 6, 2019
Set up for a wedding reception was good. Mimosas were okay. But the bar is located right outside where the reception was being held. And it was well stocked. Two thumbs up.
Sep 3, 2019
Very swanky hotel. Loved the art gallery and funky bathrooms in the lobby. Rooms were nice and clean. Staff was friendly. Only complaint is that you have to call the front desk to get ice delivered to your room, which took a long time.
Beverly Harrington Falls
Oct 5, 2019
Attended a wonderful wedding reception here including catered dinner. Would rank higher but have not stayed here overnight so I don't have enough information for a complete review. The art does rotate, so you can count on finding something interesting.
Nov 1, 2019
the art experience is real and deep. the collection rotates. unexpected contemporary social themes. several galleries in the hotel. the basement houses the old building bank vault turned into a sitting area. bring your party and drinks down.
the staff is very helpful and proud of the hotel, the art, and durham.
rooms are well appointed with large bathrooms. lighting is a bit dim and moody. the gym is good sized and well equipped with a full size steam and sauna room.
Oct 30, 2019
It's a tourist destination because of the artwork in the hotel but it's not a huge amount of Art. Most of the conference rooms for meetings are pretty small. They have a decent size area on the first floor where you can do receptions and they have a full-size bar on the other side of the floor. Hotel is nice it's just smaller-than-expected on the inside. Note the security / valets are always in the front and will ask you where you need to go when you are entering.
Jun 12, 2019
21c is a pretty cool hotel. The art is pretty neat and the rooms are very nice. The beds are comfortable and bar/restaurant has excellent food, drinks and atmosphere. The doors could be a little more sound proof, but otherwise it's a great place to stay.It's literally right downtown with lots of options for quality food and things to do. I recommend it. If you're hanging in your room, watch the art channel for a documentary about the creation of the hotel and some secrets to it's past!
May 19, 2019
Nice hotel and location. Problem: we wereon the “dog floor” and no one told us the deal. Every time someone walked down the hall one of the dogs in the rooms started barking. After 8 or 9 repeats, I called front desk. They said they would handle it. A few hours later (11PM), same thing started up. Wife called again and they did something then. Otherwise neat place. Ask for a quiet floor.
Jun 1, 2019
Staff was great and rooms are comfortable and clean. Modern decor with art gallery. We had a fantastic meal at The Counting House! Will be back for sure!
Apr 21, 2019
I can here cause I heard it was a museum and a restaurant and I only went to the door stairs and the art work is gorgeous. I’m supposed to come back Saturday with my friend to look at all the artwork. I’m going to school for digital Photography so this is a good place to see all the artworks. I’m only 20 years old and I’m hoping to book a hotel for my 21st birthday this August. I don’t know if we can take pics but if so then I will do that this week.