Excellent spa with talented staff. I especially recommend Kenzie and August for massages and Mackenzie for facials, but I doubt you can go wrong with anyone.
Shyamosree Bhattacharya
Sep 8, 2023
3
Excellent massage and facial service, frustrating booking processes. I like the services I have gotten at retreat but it’s a pain to book. Made two reservations and apparently one didn’t go through even though I have an email saying I submitted the request. No follow up stating that the appointment was not available. Only found when we arrived at the retreat.
This is not a one off. I missed an appointment in the past because I made it over phone and they stated they will send confirmation over email, which never arrived. Found out they had my name and email confused with someone else’s and charged me the whole amount after I missed said appointment which I didn’t know existed.
Lawson Carmichael
Aug 15, 2023
5
Excellent spa with quality massages. Highly recommend! The staff take great care of you.