Excellent service and quick response. I did witness a person who claimed to work for Door Dash trying to pick up some orders. She had no identification and she began yelling that Petco was racist as she doxxed the store employees and customers with her cellphone. It was disturbing to everyone but the employees, even though they were clearly shaken, handled this as quietly and well mannered as they could. I did pick up some other items and would have shopped longer had this individual not been so disruptive and threatening.
Mary E
Dec 19, 2023
5
In recent years we've been customers at a rival pet supply store -- however, recently I've come to PETCO for items of urgent importance -- like an inflatable collar for for our pitbull after surgery (already had a cone), food for our "adopted" Black & Yellow spider as cold weather reduced insects, and now (again for ailing pitbull) a probiotic. AS ALWAYS the staff at this store was impressive. In particular, several times Zack helped identify the perfect product for our needs and soon placed the item in my hands -- answering all questions I had. Zack and others at this store are examples of excellence that sets PETCO apart from competitors. Indeed, on this visit I learned that the store now carries the Purina food our dog needs but have been getting from your competitor store in Durham. From now on, I will be getting it at this PETCO on the Durham-Chapel Hill Blvd. Thank You to higher management for hiring -- and retaining -- such quality staff.
GM Sleeuwaert
Dec 1, 2023
3
I love petco but NOT the grooming service, only one person there, phones are ridiculous since no one ever picks up so I’m going to another store with easy reachable groomers…
Zen Airlines
Oct 30, 2023
5
Laura took great care of me. New water feeder for our cochetiel.
Alchevibe Designs
Sep 30, 2023
5
Ella and I always have a great time here. Thanks 😊
Carina Muehl
Aug 29, 2023
5
Very helpful with reducing in store items with their online prices!
Lettie Lancia
Aug 17, 2023
5
Great location with a great employees.
Fair pricing and overall good experience.
Rickey Holley
Jul 13, 2023
5
Your associates were very helpful and friendly in explaining everything I needed to know about taking care of my dog. I will be returning for his care.
Regina Cole
Jul 10, 2023
5
I love this petco everyone is so nice and informative. Zach is awesome for aquatic inquiries!
Richard Reyman
Jun 3, 2023
5
I normally try and stay away from big chain pet stores, but they had a sale on 75gal fish tanks. The crew even helped me move it with no hesitation very helpful. Please keep more people like Kevin....
