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SpringHill Suites by Marriott Raleigh-Durham Airport/Research Triangle Park


920 Slater Rd
Durham, NC 27703
Phone: (919) 998-9500
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Google Reviews

Photo of Jessica Williams Jessica Williams
Feb 19, 2020 5

What a great stay. After a long drive from NJ to NC I was greeted by a nice young lady behind the front desk who was from NJ. Check in was a breeze and even though we were a few hours early our room was ready ! It was exactly like the pics online. We got a double bed room which had a nice separate bath and vanity, a decent size table to set up our laptop, and a couch area to relax. The room was very clean. Considering the great price we paid I thinking was a great buy overall. Every staff member we passed stopped to say hello. The front desk also provided us with a new selection of nearby restaurants and delivery options. I went for a dip in the pool which was warm and they had plenty of fresh towels for you to use. The beds I thought were small but nothing different from any other hotel. My son loved the free lollipops at the front desk ! They also have complimentary breakfast which was a mix of cereal, yogurt, pastries, eggs and Canadian bacon. They also have a decent selection of snacks and travel essentials at the little market bin the lobby. I would ABSOLUTELY stay here again and recommend it to anyone.

Photo of LaKeethia Hammond LaKeethia Hammond
Jan 12, 2020 5

Beautiful rooms. Bed feels like my bed At home, Comfortable memory foam.

Photo of Doug Cash Doug Cash
Jan 13, 2020 3

I've had a lot of luck with SpringHill Suites in my travels. This one is just OK. I was in Durham for a follow up doctor's appointment from ankle surgery. When I made the reservation, Kim at the front desk was fantastic. She asked what was the reason for my visit and I told her of my situation. She offered a 1st floor room close to everything. When I got there, on crutches, the night clerk had us on the 3rd floor, nowhere near the elevator. I politely asked if I could be on the 1st floor and I got an annoyed look and was told that no rooms on the 1st floor were available. The next day, Kim was at the desk when I checked out and she noticed I was on the 3rd floor. She was confused and perturbed that her notes had been ignored. Anyway...probably more information than you needed. Bottom line is it was an average Hotel...at best (with the exception of Kim, who was a sweetheart).

Photo of Frank V Frank V
Nov 28, 2019 3

Awful plumbing worst than hotels in 2nd world countries The water gets hot as ever no matter which way you turn it if you shower after 10pm. In the morning with more volume i would think the shower wasn’t awful. Nice amenities decent pool below average gym, slightly above average free breakfast. Nice staff there’s a shuttle. Rooms aren’t awful but nothing special I liked the layout but they are dated.

Photo of Roslyn Rawles Roslyn Rawles
Aug 6, 2019 3

This hotel received a 3 star because they had racist staff member who charged me and my fiance for the same room. It's more to the story than I would rather explain. The African American front desk person immediately apology and corrected the problem. The brunch was nasty. My family begged after the second day at the hotel to please go somewhere else for breakfast. The hotel was clean which is super important to me.

Photo of Taylor Copeland Taylor Copeland
Oct 18, 2019 5

They took cash and the beds were very nice!!! It wasn’t as expensive as we thought and after looking all through town for somewhere to stay they were the only ones to help us

Photo of Bridget Foster Bridget Foster
Sep 24, 2019 5

This hotel and staff are so wonderful that we have stayed here on both our visits to Durham. Rooms are spacious, pool is nice; but the staff members make this fantastic! Thank you!

Photo of Adrian Williams Adrian Williams
Oct 2, 2019 5

I had a motorcycle anniversary party last weekend and this was our host hotel. The rooms where clean and the hotel staff was great. I had set it up with the event coordinator and she accommodate my needs. Chris who was the the manager of the event sales helped out a lot. I would definitely stay here again and my guest had nothing put good things to say about this hotel and their stay.

Photo of Shannon Sims Shannon Sims
Jun 30, 2019 5

Absolutely the best by far!! Convenient location, friendly staff, clean clean clean. Indoor pool, hot tub. Would love to visit again.

Photo of Lena Pachk Lena Pachk
Apr 27, 2019 5

Very nice spacious space for a family with two teens. Breakfast with eggs, sausage, waffles in the morning was a nice start of the day. Two sinks makes life much easier in the morning. Bathroom was indeed nice with enough shampoo for the entire family.

Photo of kelly z kelly z
Apr 15, 2019 5

Loved it!!! We stayed almost a week and had great service, clean room, yummy breakfast and quiet space. The weekend was a little louder with a lacrosse team in town but other than that...it was great!! Would stay here again and again!! The free bottle water is a plus!!

Photo of Angel Howell Angel Howell
Jun 9, 2019 3

Needs a facelift. Wallpaper peeling. Pool area is so chlorinated you cant breathe in the area. Really nice workout facilities and very friendly staff. Cute snack gift bag and nice breakfast.

Photo of Jane Dobreski Jane Dobreski
Mar 23, 2019 4

I really enjoyed my suite. The bed was comfortable and cozy. Parking was accessible and abundant. The breakfast options were varied and fresh. Staff was kind, approachable, and professional. There was some construction making the pool inaccessible, but I did not use the pool. I would definitely stay here again.

Photo of Patrick Masterson Patrick Masterson
Apr 12, 2022 5

Hotel is very clean and the staff was exceptional. Some of these Springhill suites have been hit or miss; this one is definitely a hit.

Photo of Paul Baer Paul Baer
Jan 15, 2022 4

Friendly employees, good location, in need of some updating. Nice indoor pool and decent breakfast. Need to enforce indoor mask requirements as seriously as no smoking regulations.

Photo of Kendra W Kendra W
Dec 30, 2021 5

This is one of the nicer Springhill suites that I have booked for my guests. Although this is one of my least favorite Marriott brands The customer service at this location is great. The rooms have always been clean last minute requests are always honored. They also have an indoor pool.

Photo of Brittany Moore Brittany Moore
Feb 22, 2022 5

I always book at Springhill Suites. Customer service at this location was OUTSTANDING. Every staff member was super friendly. It really does make your visit more enjoyable when you encounter such gracious humble staff. I will re-book for all future visits.

Photo of Juan Quiroz Juan Quiroz
Dec 27, 2020 4

very clean, beautiful, respecting the health rules, all good. Just one observation on the quality of customer service was not bad, but it can always be improved

Photo of Katie Hartmann Katie Hartmann
Nov 18, 2020 5

Great please, friendly staff. Everything is clean and well organized. They have sanitizer stations if needed. It's a safe and secure hotel in a good area. Great places to eat around the area as well.

Photo of Ruth Elena Smalley Ruth Elena Smalley
Nov 22, 2020 5

Really nice hotel, they put a great attention to protect people in their area, there was locked the pool and the gym, only by appointment they allow people to use the promises, only by a family member were allow at the same time. The breakfast was healthy and clean room, the only bad thing k was the elevators, one of them didn't workout while we're were there (3 days) and the other didn't work perfect, too slow! Any way nice hotel for what we paid.

Photo of Louis J James Jr Louis J James Jr
Nov 9, 2020 5

The front desk persons had a wonderful attitude. The room was great and the bed made me fall asleep comfortably. This is a place nestled in the country. Loved it.

Photo of guy and caroline Diehl guy and caroline Diehl
Aug 30, 2020 4

Good hotel great employees will stay again

Photo of Vote 2020 Vote 2020
Sep 20, 2020 5

During our week long stay, the staff has been nothing but nice! The pool and the hot tub are amazing! The gym is great.

Photo of Kwesi Osei Kwesi Osei
Sep 29, 2020 5

Hotel in a great location that is in a office complex near the highway. Close to Walmart and restaurants. Room was large and clean. They have a pool and fitness center as well which both looks clean as well.

Photo of Veronica Crenshaw Veronica Crenshaw
Jul 5, 2020 3

Stayed here for the price, but was not impressed with the quality. Our room was muggy and humid, sleeper sofa mattress was molded, the tub was concaved in the middle (we almost fell several times) and the room needs to be upgraded. No amenities were present and breakfast buffet substitution was not at all what I would expect (I was told there would be cereal and oatmeal, but they only had coffee, water, oranges, and granola bars). The best thing in the room was the bed and the staff (Effie) were very friendly. This location pails in comparison to other Springhill Suites I have stayed in.

Photo of ColtsFan4Life 35 ColtsFan4Life 35
Jul 14, 2020 5

Great room and staff. I stay here was pleasant and uneventful. The Covid-19 protocol here was excellent.

Photo of Paul Dimaranan Paul Dimaranan
Jun 28, 2020 4

The Springhill suites is great plus they also have microwave in the hotel room 😀

Photo of Mary-Esther Wilson Mary-Esther Wilson
Jun 26, 2020 5

Had a sign up so we were able to use the pool area. Very clean rooms! Friendly staff, always cleaning the front area.

Photo of Michelle Benson Michelle Benson
Jun 6, 2020 5

Very clean, very nice. Glad pool was open despite quarantine. Rooms are clean. Staff is friendly.

Photo of Guy Fenley Guy Fenley
May 19, 2022 4

The staff and location was 5 star. The beds were very comfortable. The only issue was the TV does not have a guide page, so u don't know what's on till you go to the channel. The bold roast coffee they have in the morning is very good as well. Would recommend this as a place to stay.

Photo of Debra Ford Debra Ford
May 31, 2022 5

Hello! A big thank you to Alex the manager on duty on Sunday, May 29th. He step up and provided outstanding customer service. My husband and I really appreciate him taking such good care of us.

Photo of Rodney Wheless Rodney Wheless
May 8, 2022 3

Nice getaway spot, close to the airport and has a shuttle service. My only complaint is the hot tub and pool has to much chlorine. Eyes was burning and smelled chlorine for awhile. The gym is small and a couple of the barbells was missing. The breakfast however had nothing i desired and the fruit was not fresh.

Photo of Donna Colson Donna Colson
May 27, 2022 4

The first room took my breath away from the bleach smell, couldn’t air out:-(. Room was definitely clean. Front desk Switched me to a handicap room which on the first floor & it was different not having a shower to walk into, the water was all over the bathroom floor no matter how I tried to keep it dry. Not my preference of room set-up

Photo of The Great Lady The Great Lady
May 29, 2022 5

At this location the staff was terrific everyone I encountered was very pleasant! The rooms were good! I would stay again