Omg yum! Ice cream INSIDE a water ice?! Genius! The flavor combinations are endless and I haven’t had one that I haven’t liked. The staff are super nice too. They are fun to talk to and get orders out quickly. The outdoor seating area is pleasant, but unfortunately right next to a busy road. Maybe they should look into some more hedges or a privacy fence? Over all though, great product great people.
Brie Dorsey
Apr 27, 2019
3
I love Pelicans. And I want to love this location because it is so close to my job. However, they never have enough staff. I try coming on my lunch breaks but it takes like 30 mins with just a few people in line. The staff that’s works here has great customer service and they are always so apologetic.
Can y’all please hire some more staff. The weather is great and i would love to continue to come but this wait is ridiculous. And it does not matter to seem what time of day. People love this place! There is always a line.
Marquettat Matthews.
May 19, 2019
5
Great place to bring the kids and relax. There's a nice spacious lawn area with corn hole and other games. Of course the snoballs are delicious!
Kathleen Koechling
Apr 4, 2019
5
Always a joy. Today I had lemonade grape from 102 basic choices and nearly infinite combinations. Perfect treat on a hot day, plus a panoramic view of Durham!
Tersha Cox
May 19, 2019
5
Always refreshing after a long hot day. Great variety.
John Ahlers
Jul 2, 2019
5
Love Pelican snowballs! Lots of flavors and options for things like adding ice cream or gummy worms. Have had to deal with some panhandlers if that bothers you, but it's really not a big issue.
Brett Fox
Jul 26, 2019
4
First time experience at this place was pretty great. My only reason for not giving 5 stars is that there is basically no shaded seating area and the big green grassy area isn't fenced in or anything. I am guessing this may be because they don't actually own it, but I think they are missing a big opportunity. Parents of young kids like us are always looking for places like this, but have places where our kids can run around safely and without worrying too much.
The shaved ice was great and I can't wait to go back and try more flavors.
Josh Harlos
Jul 22, 2019
4
Delicious shaved ice place with a ton of flavors and different toppings. The ice was great and the service was good. Only complaint was that they're outside seating was swarming with bees, which was not very fun when trying to enjoy the ice!
Anthony Ramos
Aug 8, 2019
5
Low in price and delicious. If you like slushies/snow cones come here. If not, then don't?
Tenita Poole
Sep 22, 2019
5
I love that the employees are always cheerful. I love to see young people working and looking like they enjoy it. The variety of flavors is also great.
Grey La'Faye
Oct 3, 2019
5
Never had pelicans before and I now know it's something I never knew I needed😂 love it
Teah Quinn
Feb 18, 2020
4
When you are looking for something sweet and cold but Icecream seems too heavy this is the place to go. Super refreshing affordable and over 70 flavors to choose from. I love cotton candy and POG!
Advice: pay $20 get $30 in pelican cones currency, why not free money!!!
sunshine love
Oct 12, 2019
5
Who doesnt love snoballs?? I'm trying to taste them all.
Brianna Green
May 31, 2020
5
I literally go there every single day and I get regular ice or either clear bubble gum coconut and j me happy and pug cotton candy and many more
Hip Hop
Jun 2, 2020
5
It has so many flavors and all of them are good and they are good at social distracting .
Lindsey Comer
Jun 12, 2020
5
Great snowballs fast. Lots of flavors
January Capricorn
Jun 29, 2020
5
I'm new to the area. And every time I drive by this place is always packed. So today we stop by to buy a few SnoBalls. I'm happy that we did because the snoballs are good and not over priced.
Michael Johnston
Jul 21, 2020
5
Beautiful experience at the shave ice shack. They really made me feel at home. like I was home on the lanai grubbin my icy.
Argyle Smallwood
Aug 29, 2020
5
I absolutely love this place and the convenience it provides with the drive through option. I take my son here all the time as a reward for doing good in school.
Tommy Briley
Sep 8, 2020
4
It is snow cones... of course it is good
Kristen
Aug 7, 2017
5
Great friendly service, amazing prices and crazy flavors of anything you could possibly imagine.
AND DOG SNOBALLS! Which is HUGE for us as our older lab cannot eat ice cream. If you're in downtown, place to be!
Stewart Evans
Sep 5, 2020
5
Quick service great flavor selection.
Ashley Bates
Sep 5, 2020
5
Friendly staff. Snowballs were GOOD
Kristen
Aug 7, 2017
5
Great friendly service, amazing prices and crazy flavors of anything you could possibly imagine.
AND DOG SNOBALLS! Which is HUGE for us as our older lab cannot eat ice cream. If you're in downtown, place to be!
Audra _
Oct 8, 2020
5
Grim Reaper...so sour yet so addictive. Thanks to the gentleman that walked me through my first Snoball experience. Excellent suggestion and my new weekly cheat treat!
Leah Evans
Oct 18, 2020
5
Delicious, fast. Will go again. Not exactly the same as sno cone. Mych better.
Robert Young
Nov 20, 2020
5
Mom and pop shop with dozens and dozens of different flavors of shaved ice. Really good