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PDQ Restaurant

4.2

3301 Watkins Rd
Durham, NC 27707
Phone: (919) 436-3753
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Google Reviews

Photo of Natalie Woodland Natalie Woodland
May 20, 2019 5

The honey butter chicken sandwich was super yummy! My daughter & I loved it. The zucchini fries were really good too.

Photo of Christopher Creed Christopher Creed
May 2, 2019 4

Staff was amazing and friendly. Their dipping sauces are different from anyone else and I mean this in a good way. Don't forget they have tater tots!

Photo of Al Bryant Al Bryant
Apr 19, 2019 4

It's pretty good for fast food. Zucchini fries are the bomb but like all fries, best if you go ahead and eat them. Chicken tastes good. One of our usual spots.

Photo of Leah Bridges Leah Bridges
Jun 4, 2019 3

Not bad. But this was my second time coming here. I ordered 2 crispy chicken sandwiches. It says it comes with lettuce tomatoes pickles and Mayo. Both sandwiches only had lettuce and Mayo. It wasn't very tastey like that. I'd like to give them another shot but idk. I don't enjoy paying $8 for 1 meal and it not being right. Plus there is a wait for the food, so I assumed you make it to order. Since the wait was so long I thought everything in my order would be right. But I guess not. 🤷‍♀️ The sauces are really good though. That creamy garlic butter sauce is amazing! It saved my sandwich.

Photo of Stephen Odom Stephen Odom
Apr 14, 2019 5

PDQ is one of my favorite fast food chains. I will admit I do miss the fried Turkey sandwich. It was always spiced right and was very moist. They serve their food fresh and do not grab an already made sandwich of a heat rack. The building is clean and the employees are always polite and well dressed. The managers wear a chef outfit, which I think is quite impressive. I hope they stay here for many long years. Keep up the good work PDQ.

Photo of Ellen Albig Ellen Albig
Jul 6, 2019 4

I had the chicken sandwich with pimento cheese and bacon. Since the zucchini fries were so highly recommended by previous reviewers, I had ordered them too. Oh my goodness, were they good, especially when I dipped them in the creamy garlic sauce. The only problem was that I ordered the food to go and the last of the fries were soggy from the oil. Next time I'll pore them on a napkin to absorb the oil.

Photo of CA Henderson CA Henderson
Jun 29, 2019 4

I'm a fan of the PDQ tenders and zucchini fries. I also like their tots, regular fries, and shakes. I love that from 3-5 each day the shakes are half price, but I don't need ice cream! PDQ is a place I hope to visit regularly. If I could change one thing, it would be the bowls with rice, but I think I should give them another try. Overall, very good.

Photo of Ari Bowers Ari Bowers
Jul 5, 2019 5

The original chicken sandwich is so good, I've never tried anything else! If you like pickles, ask for extra. They are awesome!

Photo of Aaron Wallace Aaron Wallace
Sep 7, 2019 5

Very neat and clean. Got the pimento crunch chicken sandwich - it was very good! Food was ready quickly, staff very attentive. For your crispy chicken fix, this is the place! My only regret is that my sandwich wasn't bigger.

Photo of Roseana Matthews Roseana Matthews
Oct 3, 2019 4

It was our first time and we enjoyed the experience. Food was fresh and delicious. Really enjoyed the zucchini fries. The sweet potato fries with marshmallow dipping sauce is really tasty! We will ne back!

Photo of Austin Armstrong Austin Armstrong
Sep 9, 2019 4

PDQ was delicious! I went here last week for the first time and really enjoyed the honey butter chicken sandwich I got. My only reason for a 4 star review is that the portion was pretty small! I should have ordered 2!

Photo of Michael Snipes Michael Snipes
Aug 20, 2019 5

Their customer service is top notch! If it’s wrong they make it right...PERIOD! Very good chicken sandwiches, great dining area too. Get a milkshake!

Photo of Carroll Enterkin Carroll Enterkin
Sep 29, 2019 5

Variety of food. My salad was great! My husband's chicken sandwich was very good he said.

Photo of L R L R
Nov 16, 2019 5

It's a shame that there aren't more of these in the triangle. Their tenders aren't artificial (reconstructed) nor do they have a strange oily flavor like some of the other local chicken places. Their milkshakes were ridiculously creamy and a small was fulfilling. Service was fast and dining-in was pretty chill on a Saturday around 7 p.m.

Photo of Les Ault Les Ault
Dec 9, 2019 4

This was my first time visiting PDQ. Here are my thoughts on the Great Chicken War of 2018. I had a crispy chicken sandwich and it was really good. Unfortunately, they are not open for breakfast. The chicken is battered in a peppered breading separating them from the other chicken restaurants. I will definitely be returning to try other menu items.

Photo of Jaron Beatty Jaron Beatty
Dec 23, 2019 5

Came through drive through and the lady working the window was very nice Love M was her name. Food was tasty. We got the honey butter sandwich and tenders. My first time here. I will be back.

Photo of Ashley Bauer Ashley Bauer
Dec 13, 2019 5

This place is SOOO good! The staff is so nice and the restaurant is very clean! Awesome job PDQ! Keep up the good work! ❤️

Photo of Adrian Dueoly Adrian Dueoly
Jan 9, 2020 3

Okay experience , went inside to order a 4 piece tender meal with some fries and a shake. Took forever for my shake to be made and when I asked the manager , she was very slow about it and gave me such a hard time. Once my food finally came up the other manger that was working , he was very nice and ended up refunding my meal for me and giving me my next meal for free , so will defiantly be back thanks to him. Overall my food was good and hot but how I had to fight with the workers there to get my food was just crazy.

Photo of Captain Arnie Captain Arnie
Mar 3, 2020 5

Went in 3-2-20, 3pm. Restaurant is immaculate. Hand Sanitizer in lobby. Very responsive employees. Good food. Large food prep area. Whole complex needs to advertise more. I go to Home Depot & Total Wine frequently and was not aware of PDQ. Has Frank's hot sauce too!

Photo of Jo Lule Jo Lule
Mar 3, 2020 5

First time visiting a PDQ, my experience was amazing!!! Staff was very friendly, food was better than I anticipated. They missed one item though, bacon on my sandwich. But they apologized and gave me a free meal coupon, that I never even asked for! Whoa!!! So, I'm definitely going back!!!! Health department score was 100%!!!!

Photo of Bobby Foreman Bobby Foreman
Mar 18, 2020 4

I came a few times and ordered the fried turkey sandwich. It’s one of the best quick service restaurants sandwiches I’ve had. Unfortunately, it’s only seasonal. It would be great if they kept it all year.

Photo of A Google User A Google User
Aug 10, 2019 3

Not bad! Just "okay" in my opinion. Cleanliness: 4/5. Dining room was clean. Bathroom could have used some touching up. Quality: 3/5. The chicken sandwich was good. Presentation was also good. But tasted just like something you'd get from a chik filet and Wendy's. Service: 4/5. It was good. Food came out quick, but the zucchini fries are limp and were of small quantity for a $5 side.

Photo of Sam Kanthak Sam Kanthak
Jul 14, 2020 5

If you're looking for a step up alternative to Chic-fil-a, this is the place!

Photo of Xuan Yang Xuan Yang
Jul 14, 2020 5

Want to get a review on grubhub but it does allow me so: They forget to put a queso for my order today but it doesn’t matter. The thing I want to say is this is one of the best waffle fries and sandwiches I had in the USA (I’m from China). It’s just simple and tasty and idk why grubhub ppl don’t rate it very good.

Photo of A Google User A Google User
Jul 28, 2020 5

Absolutely excellent restaurant. The team was above and beyond, both the young man who took my order and the one who greeted me at the window (whoever was working 8pm on 7/28). They did not know it, but I was having a really bad day and their kindness meant a ton to me! The food was also delicious. I had not dined much at PDQ before, but I’m a huge fan now. Thank you! Seriously! 😃

Photo of Pattie McAlister Pattie McAlister
Jul 31, 2020 4

Excellent chicken restaurant. The waffle fries are delicious too. Even better than Chick-fil-A. Don't forget to ask for your sauce at the pick up window.

Photo of Tanya Aponte' Tanya Aponte'
Aug 29, 2020 4

Always friendly service and great tasting food. Sad that you now have waffle fries, we drove to this side of town bc I was craving the older style fries.

Photo of Dwight Chandler Jr Dwight Chandler Jr
Aug 22, 2020 5

I ordered two meals for my son and myself. There was a wait for our order. The manager Robert, came out to assure me that our order was on the way and apologized for any inconvenience. He then gave us two great coupons. This location has great customer service from the drive thru window to the managers office.

Photo of April Koch April Koch
Sep 11, 2020 5

A nice place to hang out if you’re looking for some open space and change of atmosphere during the pandemic. It’s easy to social distance here, you can watch the traffic from your hilltop perch and they play a wider variety of music than we ever thought possible. Thanks PDQ!

Photo of XiaoweiYihao XiaoweiYihao
Sep 9, 2020 5

I like this restaurant, the environment is good.

Photo of John Morris John Morris
Aug 10, 2019 3

Not bad! Just "okay" in my opinion. Cleanliness: 4/5. Dining room was clean. Bathroom could have used some touching up. Quality: 3/5. The chicken sandwich was good. Presentation was also good. But tasted just like something you'd get from a chik filet and Wendy's. Service: 4/5. It was good. Food came out quick, but the zucchini fries are limp and were of small quantity for a $5 side.

Photo of Matthew Matthew
Oct 6, 2020 5

Listen to me! These are the best chicken wings around. Period. Sauces are delicious and they come with fancy accoutrements. Zucchini fries are 🔥. Mostly though, the service is outstanding. I don't know what it is about chicken restaurants that lend themselves to stellar customer service but someone should look into that. I highly recommend.

Photo of andres ramirez hernandez andres ramirez hernandez
Oct 6, 2020 5

Always enjoy coming here the service is amazing they treat you like literal family their food is always on point. If your ever in the mood for something new this is the spot!!! They have never failed me and for that I give them the best . 10\5👍🔥

Photo of Natalie Delpratt Natalie Delpratt
Oct 24, 2020 5

This location never disappoints! Its been awhile since coming here after moving. Even though there is another PDQ closer to me this was my home base and having lunch there today was like old times. I was greeted nicely, the food is FRESH, everything spaced out perfectly. A great experience as always. Will definitely try to come back more often

Photo of R FL R FL
Oct 20, 2020 5

I’m gonna update this review because they’ve gotten a lot nicer. The kids love this food if you want to call it that. I could never eat it but whatever. My children tell me it’s awesome!! They always eat everything!!! My order is always right. I take my children here about once a week.

Photo of Johannes Duckeck Johannes Duckeck
Nov 7, 2020 4

Great atmosphere in there, friendly staff, open setup, and everyone is wearing their mask properly! (I feel like this was the first time I saw this at a fast food restaurant during this pandemic). The food is pretty good, but a little overly salted. The zucchini fries were too much batter not enough zucchini. Chicken is perfectly cooked though.

Photo of Jessica Cawley Jessica Cawley
Nov 14, 2020 5

The employees are super nice here, and the food is awesome! One of my favorite fast food places, it's so underrated. Wish they would bring back the hawaiian sandwich tho, it was bomb.

Photo of Roger Peoples Roger Peoples
Jan 15, 2021 4

Good tasting chicken. The Waffle Fries are not impressive, at all. (Personally I liked the original Fries, texture and taste) But, overall the chicken tenders still taste great.