At breakfast is free and delicious. The pool is clean but small. Rooms are spacious. Staff is very friendly especially Dia. They put out delicious cookies and lemonade in the evenings on weeknights.
May 12, 2019
Perfect room for me and my daughter. Clean and modern. Free breakfast! Easy check-in and check-out!
Jan 23, 2019
I absolutely loved this hotel and their staff. We got in town late and only had cash on us, but they were willing to work with us for that night's stay. The day after, my daughter had surgery at 7am and we had planned on being back to check out before 12pm. However a situation came up where we were held at the hospital all day and were not able to come back until that night. When we did come back to pick up our stuff, we did not plan on staying an extra night. This was something that was out of our control. We were willing to pay the extra night even though we were not going to stay but they were kind enough to not charge us and allowed us to check out. The hospitality of the staff and the manager were unlike any other hotel we have visited in chapel hill (and we've stayed at a lot). I highly recommend this hotel to anyone visiting the area. We will most definitely stay again any time we are in the area. Thank you Hampton Inn for your excellent staff and a wonderful stay.
May 15, 2019
The sink did not drain well, and I have never before seen a combination closet and bathroom door with no lock. Very clean and great breakfast.
Apr 7, 2019
Friendly service, very clean and comfortable room. Assortment of breakfast items. This was a nice place to stay.
Jun 20, 2019
Location - Perfect neutral location to all the areas around the Chapel Hill, and Durham area. Very upscale and nice area of hotel.
Hotel - Well kept up, clean, bright, with great amenities.
Pool - Clean pool, but could use new chairs, and to maybe redo floor.
Gym - Decent gym for the type of hotel with modern machines.
Service - Great service via text or customer service desk.
Breakfast - Decent breakfast served in the morning from 6 to 10am.
Overall great experience and highly recommend it. Will most likely stay here on my future visit.
Jun 20, 2019
The hotel is newer as the breakfast area was 2 story and gave a very nice feeling eating there. The breakfast buffet was good but I would appreciate if there were some hot savory options for Vegetarians (No Egg or Meat) like potato hash or something. May be its time that Hampton Inn modifies their items in the buffet a little bit to accommodate Vegans too.
Sep 29, 2019
I love this hotel! We always stay here when in the area! It is definitely one of the cleanest hotels I’ve been to, and that’s a big deal for me. The staff is friendly, and the breakfast is great! I will definitely be returning here, and recommend it to anyone! You will not regret it!
Sep 29, 2019
It was for a short stay but everything was great! The suite was beautiful and well maintained, the breakfast was great with plenty if options every morning and of course the heated pool was fantastic for myself but most importantly my son. As you always hope when you stay away, customer service was always fantastic and accommodating.
Nov 19, 2019
This is a very nice hotel, and the facilities and campus are well maintained. The staff does a great job keeping the grounds up and tidy.
The staff was incredible and extremely kind and helpful. They expressed concern with a reservation issue, and demonstrated kindness. All staff from the early morning shift and evening shift were attentive and pleasant.
The room was comfortable and had plenty of space. The bedding was also comfortable, including the linen and pillows. The mattress is well balanced between firm and soft that allowed for a good night rest.
The downsides: there is very little clothes storage except for the closet. Literally. Hangers were on a shortage.
Social hour is a great concept that is becoming popular. Served small snacks and horderves, beer and wine and soft drinks were also served. Overall, this is an excellent choice for a hotel.