It's difficult to give someone a 5 start, because it would have to exceed beyond expectations. But Alamo Rent a Car is very close to my heart. We have used this company twice, gotten to NC very late at night and the process has been smooth. No issues of any kind, the down payment has always come back on time. Never have they taken our money just because. Their prices have been fair to us. Prices have not changed when I arrive, rates are the same as shown online. I have had a great experience with Alamo. They take our Debit card and we always get to choose our vehicle. Thank you for your great service.
Jul 30, 2019
Great service. Pleasant attitudes. Got a small SUV for the price of a full size. Didn't expect that, but it made my entire vacation driving experience fun.
Jul 23, 2019
Super friendly and customer service oriented staff! I wanted a particular car, and they went out of their way to get it for me. Price was FANTASTIC and the car was NEW and fun to drive. Could NOT ask for better from a car rental facility! Thank you again!
May 29, 2019
Our flight arrived late and we weren't able to pick up our vehicle until after 1 AM. The Alamo shuttle met us at the terminal and the clerks were efficient, friendly, and helpful. We were in our vehicle in less than 5 minutes. The vehicle was absolutely in like-new condition. When we returned the vehicle at 4 AM, the service was equally fantastic and we were on our way to the terminal in the shuttle in less than 5 minutes. This, coupled with a terrific rental rate, is the reason we prefer Alamo for our vehicle rental needs.
Aug 7, 2019
The receptionist(young slim white guy) was very rude telling me I have never been there, this was actually my 3rd time, kept rushing me off as I was trying to find my email from the previous rental about 4 weeks ago... Manager came and helped (Middle age black guy) he found my information but was still very rude and recommended me to the enterprise across the street next time so I guess I will he getting rental elsewhere since my services is not wanted there. Thanks,Tierra